Lightspeed Financial Services Group is seeking a Client Service Representative to join our remote team in Texas. This role is ideal for an individual with experience supporting active traders and familiarity with trading platforms such as DAS Trader Pro and/or Trader Workstation.
As a member of a highly collaborative remote team, candidates should be comfortable working in a fast-paced environment and participating in ongoing communication through Microsoft Teams throughout the day.
The Client Service Representative serves as a primary point of contact for clients, providing timely and professional support through Slack, email, and occasional phone interactions. In addition to client communications, this role is responsible for supporting daily operational processes, account-related inquiries, platform assistance, and other service functions that contribute to a seamless client experience.
Salary range is $75,000 - $90,000 based on experience with an annual discretionary bonus.
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