Lightspeed Trader knowledge center

Access everything you need about the Lightspeed Trader platform. Download the trading platform, trading guides and learn the system requirements for optimal performance.

System requirements

If you are unsure if your Operating System supports 64-bit programs, install the 32-bit version of Lightspeed Trader. **VPN Users upgrading to the 64-bit version of Lightspeed Trader must also upgrade their VPN Software below.



2.0+ GHz Intel Core-i3 or AMD A6 Series or better


6 GB of RAM

Operating System

Windows 8 or later, OSX 10.8 (Mountain Lion) or later

Hard Drive

300 M free space


Cable Modem or DSL with at least 10 Mbps download speed and at least 3 Mbps upload speed


Trading over Wi-Fi is not recommended



3.0+ GHz Intel Core-i7 or AMD A10 Series or better


8 GB of RAM

Operating System

Windows Only, Windows 10 or later

Hard Drive

300 M free space (systems with SSD hard drive perform considerably better overall)


Cable Modem or DSL with at least 25 Mbps download speed and at least 5 Mbps upload speed

Trading over Wi-Fi is not recommended

Trading platform tutorials

Lightspeed Trader

Frequently asked questions

Check out some of the most frequently asked questions about the Lightspeed Trader trading platform.

The Lightspeed Trader trading platform provides daily buying power figures. To determine how much cash, you have in your trading account log into the secure Lightspeed Secure client area and refer to either the Equity or the Account Summary Report.

Sometimes a computer can go offline and stop connecting to a quote server. Lightspeed suggests performing the following steps if you are not getting quotes:


  1. Log off your trading platform, then log back on. This will re-establish your connection to our quote servers. If this does not work, then perform the next step:

  1. Shut down the computer, turn off the modem and/or router. Keep them off for 60 seconds. Then turn on your modem/router and then start up your computer.


If neither of the above work and you is still not getting quotes, please call our tech support team at 1-888-577-3123, and press option number 4 so they can help you troubleshoot further.

Green E = Easy to borrow, you can place a short order at anytime

Grey L = Locate required. You would need a locate to place short orders which can be obtained by emailing to request a locate. Please provide the account number, symbol, and number of shares. Additionally, we offer an automated Short locate tool through the software to allow a request for a pre-borrow fee. Please contact to request to have this feature enabled. You may also view an instructional video here.

Red T = Threshold symbol, No locates available.

Red CB = Stock is currently under a circuit Breaker and may not be shorted

Right-click in your Market Maker Box and select “Settings”. Select the “Design” sub-tab and check “Show Margin Requirements.” When this option is checked, the Margin Requirement will appear in the top right corner of Level 2 with an Icon, displaying 25% (marginable) or 100% (non-marginable).

Have more questions?

Check out our full FAQ's

Stay up-to-date

Get the latest news and promos.

© 2024 Lightspeed Financial Services Group, LLC. All rights reserved.

Equities, equities options, and commodity futures products and services are offered by Lightspeed Financial Services Group LLC (Member FINRA, NFA and SIPC). Lightspeed Financial Services Group LLC’s SIPC coverage is available only for securities, and for cash held in connection with the purchase or sale of securities, in equities and equities options accounts. You may check the background of Lightspeed Financial Services Group LLC on FINRA’s BrokerCheck.

Options trading entails significant risk and is not appropriate for all investors. Certain complex options strategies carry additional risk. Before trading options, please read Characteristics and Risks of Standardized Options

ETFs are subject to market fluctuation and the risks of their underlying investments. ETFs are subject to management fees and other expenses.